Today’s Guest

In this episode you will learn about the best way to build a community.

Rob Balasabas is an expert in social media and community manager expert.

This is the 132nd session of Smart Brand Marketing.

MY BIGGEST TAKEAWAY:

It’s like anything else. You have to build systems around this or it won’t be sustainable.

TOPICS DISCUSSED

  • Managing and building a community
  • Makings sure its not a time suck
  • Dealing with self promotion
  • Monetizing your group
  • Branding and social proof
  • How to engage
  • Trolls
  • Engagement base line numbers

RESOURCES

  • Hug your haters – book
  • Social customer care – book

ROB IN ACTION

THANK YOU FOR LISTENING!

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